If you are not satisfied with the purchased product you can return it within 14 days, according to GEO 34/2014 regarding the consumer protection at conclusion and execution of contracts at distance.
The customer can return the product(s) in the same period within 14 calendaristic days, only if it is in perfect condition (including packaging) so it can be resold as a new product.
The withdrawal template according to GEO 34/2014 can be downloaded here
By their nature, certain products can not be returned to the trader. These products areȘ swimming suits, underwear and socks.
1. The product will always be returned with the manufacturers packaging (box or bag), in the same condition it has been received by you. The product together wth the manufacturer’s packagigng shall not exhibit any form of wear or use.
2. When handed over to the transport company, the product, together with the manufacturers packaging must be suitably packed , at least in another box or bag in that manner so that the packaging remains free from tape or other damage about pacing and to prevent at the same time damage durig transportation